"This project was the catalyst for changing the culture of performance management within the Trust." Director of Service Improvement, Performance Management and IM&T, Northamptonshire Healthcare Trust "The Board were blown away when they saw what had been achieved.  They were very,very impressed." Medical Director, Independent Sector Care Provider "CSPI worked with the Trust to assist in development of a balanced scorecard framework for the organisation.  They undertook a stocktake of current systems and processes and made recommendations for future action.  Their knowledge and experience brought a valuable perspective to the Trust's work in this area and has helped the Trust to have a practical approach to improving its performance reporting systems."  Director of Service Transformation, Bolton Hospitals Trust "The demand analysis and initial dashboards have shed light on how to redesign [the services].  It is starting to make a significant contribution to collaborative working between commissioners and providers."  Chief Executive, Wokingham PCT "I have always hoped that technology would eventually deliver something of real value to us.  Now [through this project], I've seen it." Chief Executive, Healthcare Trust "I've had such a journey with you.  I cannot say how much I value your advice and experience and how much I've learnt from you.  I aspire to [your] way of working."  Interim Director, NHS