Recent work

• Performance measurement and management systems for 11 NHS organisations (Trusts).
  
  
• Analysed implications of the NSF Information Strategies (above) for the National Programme for IT (NPfIT, now Connecting for Health). Brokered inclusion of NSF requirements in the NPfIT.
  
  
• Customer and stakeholder engagement strategy, implementing mechanisms & developing staff in an Arms Length Body. Customer satisfaction and performance monitoring & board reporting.
  
  
• Interim Partner Management; Managing the relationship with key stakeholder bodies (including Connecting for Health, the Healthcare Commission and the Department of Health) on behalf of the new Health & Social Care Information Centre. Analysis of requirements of the NHS (and the particular requirements of the stakeholders) from the new organisation.
  
  
• Development of the National Information Strategies to support the National Service Frameworks for Renal, Children and Maternity Services and Long Term Conditions.
  
  
• Led review of progress in implementing National Information Strategies for Older Persons, Diabetes, Mental Health & CHD.
  
  
• Assessed implications of the National Secondary Uses Service (SUS). Prepared content for the national road show (‘what Trusts need to know’).